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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1065 results found

  1. We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.

    2 votes

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  2. We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with that phone number when texted or called.

    3 votes

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  3. The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar appQuick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings

    1 vote

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  4. Convin.ai is an AI-powered Conversation Intelligence software for all remote sales team.

    1 vote

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  5. 1 vote

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  6. Integration for Connectwise Manage for click to dial via Avaya Cloud Office

    2 votes

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  7. good for scheduling, lead gen and follow up

    1 vote

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  8. We need the ability to attach images to text messages from the Outlook plug-in.

    3 votes

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  9. This is a messaging app that I use to send SMS text. I would like to link it to my desktop app and text through Ring Central and then connect through Hearsay.

    2 votes

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  10. Now that RingCentral supports voice in the web addon for Salesforce, it would be very useful to support Google & Microsoft contacts. Indeed, Salesforce is usually used by a portion of the customer. Therefore, it is important to be able to contact your colleagues that are not in salesforce. This is usually the company directory that is available in Microsoft/Google.

    1 vote

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  11. ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line inventories and invoices.

    1 vote

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  12. Add the ability to import Google contacts or Outlook contacts, just like in the RingCentral Phone app. I see an option to add calendars from those services, but not contacts.I have all my Google contacts in the Phone app, but when I look at texts in the RingCentral app, all I see is the phone number. This results in me using two separate apps, receiving two streams of notifications, and having to clear out two sets of unread message/call flags in order to easily make calls, send texts, and communicate with my team.

    32 votes

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    Implemented  ·  1 comment  ·  Integrations  ·  Admin →
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  13. Currently CreatePost only supports existing attachments found in RingCentral.To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, mentions, etc).A User should be able to include text, mentions, etc, and any number of (new) attachments in a single Post - as is already supported by the RingCentral Desktop Application.

    3 votes

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  14. Request is for the ability to extract data from RC Call Quality to another system.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  15. Note, each example uses a different type of streaming music. If this item is considered, we could offer a "one size fits all" option that the customer could choose to implement. We are not advocating for every individual instance

    16 votes

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  16. Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q

    2 votes

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  17. Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text. We can log a missed call or that we have a voicemail but would love for it go ahead and put the transcription in the contact in our database. We use Followup Boss (a widely used CRM for real estate agents).

    2 votes

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  18. Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Projects and CRM). Please consider creating the sync/integration for Zoho Books (bookkeeping/accounting software).

    1 vote

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  19. We have been testing the Ring Central App in our Citrix environment. Users log in via Wyse terminals running ThinOS 9.1+. Since there is no Ring Central workspace plugin for ThinOS we are required to rely on HDX redirection.The issue is that Chrome/Chromium apps run with audio sandboxing making the detection of certain audio hardware (specifically microphones) impossible when the end client is running on ThinOS. The solution for Chrome has been to deploy a GPO to disable the audio sandbox which allows for the detection of audio hardware. Since the Ring Central app is an Electron app and thus…

    1 vote

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  20. Ability to have a dial pad within Teams without the use of Direct routing and Phone system/E5 license.

    5 votes

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