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1162 results found

  1. Team Message Filtering

    Please provide the ability to generate top talkers report for specific Teams/chat channels.

    1 vote

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  2. Creating functions with KPI's

    It would be nice to be able to do simple functions with the KPI's that I create. For example if I have a call group that has 1000 abandoned calls a week it would be able to subtract all calls that total time was less then 10 secs. This function could change our 1000 abandoned to 400 and give us a more actionable data set.

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