Settings and activity

73 results found

1. The ability to turn on / turn off "Lateral extension dialing" within IVRs

   28 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 4, 2024

2. Dial by Extension via Multi Level IVR

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 4, 2024

3. Voicemail Setting Permission for custom role

   36 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 4, 2024

4. Replace UNKNOWN CallerID in RingCentral softphone by a Studio variable content

   56 votes

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   6 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 4, 2024

5. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   101 votes

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   Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Justin commented  ·  Aug 14, 2023  ·  Edit…  ·  Delete…

   Shared voicemail co-recipients are currently limited to 15 users. In the case of larger teams, or larger on-call rotations, all users of that area can't have the shared voicemail appear within their RingCentral client, unless micromanaging the co-recipient list. This should be expanded, so that anyone who is part of a call queue, can be added as a co-recipient to the call queue's voicemail.

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6. Improve "Security Notice from RingCentral" Emails

   45 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Dec 8, 2023

7. Allow App to Bypass Android DND Settings for Audible Notifications

   17 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Feb 22, 2024

8. Once Global Holiday Hours have been configured in Hours of Operation, it should reflect on all Profile Names instead of having to additi...

   6 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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9. Ring Central App ring even if phone is on silent

   4 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. voicemail auditing by administrators

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Ability to Assign User Templates via API

    5 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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12. Option to Assign Default User Template

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Sync RC status with Microsoft Office (Teams/Outlook)

    123 votes

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    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

    GA in 2H 2023. 

    
    

    User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US