← RingCentral Ideas

Settings and activity

50 results found

  1. RingCX bulk upload on phonebook

    5 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  2. Ability to have more than 25 devices in a paging only group

    24 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  3. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Pamela Jean shared this idea  · 

  4. customize column when downloading user list

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pamela Jean shared this idea  · 

  5. Calendar Presence Is On | O365 Outlook Calendar

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  6. Requeue in all messages

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Pamela Jean shared this idea  · 

  7. Omit Fax Cover Page regardless of email subject line

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  8. prioritize calls from a website that will provide a verification code

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Pamela Jean shared this idea  · 

  9. Recover call recordings for past 90 days

    74 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  10. Active Directory (SCIM) - Option to assign phone numbers based on the user's location

    2 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  11. Directory Sync to VideoPro License

    3 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  12. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

    22 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  13. Calendar presence should not allow incoming calls in the app

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  14. Change voicemail greeting through phone

    2 votes
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    Pamela Jean shared this idea  · 

  15. Customer wants 2 user ext to receive fax from main fax line

    14 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  16. Sync RingCentral Desktop Application With RingCX

    188 votes
    Under Review  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  17. SMS logs | Check Group SMS

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  18. reporting to show who is the manager of all call queues

    5 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Pamela Jean shared this idea  · 

  19. Ability to have extension numbers that start with 0

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 

  20. Ability to Disable RingCX button inside the Glip while keeping RingAgent

    8 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Pamela Jean supported this idea  · 
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