Overview
Goal: Provide an administrative toggle in the portal to prevent the user’s assigned DID (Direct Inward Dial) number from appearing on the physical deskphone hardware display.

Current Pain Point
Currently, most deskphones automatically pull the assigned DID and display it on the home screen or status bar.

Security/Privacy: In public-facing areas (lobbies, retail floors), sensitive direct numbers are visible to anyone walking by.

User Confusion: Users who primarily use internal extensions or "Caller ID masking" are often confused by seeing a different external number on their device.

Aesthetics: Admins often prefer a "Clean Label" approach where only the User Name or Extension is visible.

Proposed Solution
Add a configuration setting within the Device Management or User Profile section of the Admin Portal:

| Feature Setting | Options | Result |
| --------------------- | ---------------- | ----------------------------------------------------------------------------------------- |
| Display External DID | Enable / Disable | If disabled, the phone screen would only show the Display Name and Extension. |
| Custom Label Override | Text Field | Allows admins to type a custom string (e.g., “Main Office”) to appear instead of the DID. |