← RingCentral Ideas

Settings and activity

139 results found

  1. flag calls

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Craig commented  · 

    This would be really helpful when there's an employee who takes and receives a lot of calls and throws in a ticket with "I had a call with x issue sometime between 2-4 pm yesterday". If they could go to their call log, right-click, "Flag this call" or "This call had issues" when it happens, and the administrator could filter on that it would be so helpful

    Craig supported this idea  · 

  2. Ability to mark all unread SMS and voicemail messages read

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Craig supported this idea  · 

  3. Lock email from end user updates

    26 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Craig supported this idea  · 

  4. Send Order Confirmation with Shipping info and serial numbers via email

    11 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Craig supported this idea  · 

  5. Force Log-out due to Inactivity

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Craig supported this idea  · 

  6. make the Google Chrome Plug-In that is used for the agent leg be officially supported by Microsoft Edge.

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Craig supported this idea  · 

  7. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Craig supported this idea  · 

  8. Implement location support for 911 in VDI environments, Citrix and VMWare

    9 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Craig shared this idea  · 

  9. Avaya Crisis Mode for RingCentral System

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Craig supported this idea  · 

  10. Add emergency location to User Phones list and add ability to export list

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Craig supported this idea  · 

  11. update call logs filter

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Allow me to type in the date instead of selecting a date

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Setting in admin portal to mass provision desk phones

    6 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Presence Status Change Notification

    4 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Location calling from needs to be prominate in Apps

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Use Nomadic 911 For Location Information

    6 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  17. Silent Install of RingCentral app. via Intunes

    20 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Emergency dialing notification

    44 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Craig supported this idea  · 

  19. substitute Caller ID for bulk upload up to 60000

    45 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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