Settings and activity

36 results found

1. Performance Reports - additional filter for office hours

   22 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. RingCentral App: Reset Settings to Default Option

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Archiver Disconnect Notifications

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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5. RingCentral Analytics - Share and collaborate on saved reports

   29 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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6. RingCentral Analytics Company Numbers - Please include a column indicating what the number is assigned to

   13 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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7. Need to have a colour scheme for people with Colourblindness

   46 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. IVR Feature: Pre-pend a message/greeting on the IVRs then resume

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Admin to be able to deny/allow individual users access to NG Numbers.

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. On-demand Call Recording Announcement settings by individual sites not account based

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

    11 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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12. Call handling parity on Android and iOS

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    522 votes

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    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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14. Block All Calls allow list should support internal extensions and site codes

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Analytics - IVR key presses as a KPI option

    32 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Add a 'copy' option within Glip (chat) when hovering over a hyperlinked (Callto:) number.

    28 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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