← RingCentral Ideas

Settings and activity

37 results found

  1. Forward caller id from Parking Lot

    30 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Steve supported this idea  · 

  2. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Performance Reports - additional filter for office hours

    27 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. RingCentral App: Reset Settings to Default Option

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Archiver Disconnect Notifications

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  7. RingCentral Analytics - Share and collaborate on saved reports

    33 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. RingCentral Analytics Company Numbers - Please include a column indicating what the number is assigned to

    14 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. Need to have a colour scheme for people with Colourblindness

    46 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. IVR Feature: Pre-pend a message/greeting on the IVRs then resume

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. On-demand Call Recording Announcement settings by individual sites not account based

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

    12 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  14. Call handling parity on Android and iOS

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  16. Block All Calls allow list should support internal extensions and site codes

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  17. Analytics - IVR key presses as a KPI option

    34 votes
    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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