On-demand Call Recording Announcement settings by individual sites not account based
Currently the On-demand Call Recording announcement can only be set in the "Main Site". We have sites that speak other languages so need to be able to set this announcement by individual sites.
30
votes
Ron
shared this idea
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Kelly Jackson
commented
When Automatic Call Recording is turned on on the main site the "This call is being recorded..." Message is played in the Language for the main site, rather than the language of the site the call is going through to. For example if the main site language is English and the language for the site the call is going though to is Spanish the message is being played in English not Spanish. This could be confusing for the caller and the potentially wouldn't understand that he call is being recorded.