← RingCentral Ideas

Settings and activity

37 results found

  1. Call Pickup Group Forwarded Call Limitation

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Steve supported this idea  · 

  2. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    18 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Steve supported this idea  · 

  3. Improve Recording Playback Audio Quality From Service Web

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Steve supported this idea  · 

  4. Allow poly phones to set call forward via the TUI (Telephone User Interface) to short extension

    22 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Steve supported this idea  · 

  5. Allow more than one source of SSO for different domains

    62 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Steve supported this idea  · 

  6. Dequeue setting per queue

    48 votes
    Planned  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  · 

  7. Additional features For Zendesk Integration

    32 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Steve shared this idea  · 

  8. Call Log - Enhancements

    49 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Steve shared this idea  · 

  9. Call Queue Manager permissions

    12 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Merging Calls in RingCentral harder to do in "New Layout"

    32 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Possibility to filter by more criterias when adding members to a qall queue

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Ability to disable Ringout Feature for users

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  13. Add Person to multiple Call Que in once

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Adding 'Favourites' to Custom Reports in NICE InContact

    4 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  15. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    56 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Steve supported this idea  · 

  16. Add Department Field to User Templates

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  17. Create a new user field to represent geographical location ("Country" or "Region")

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Adjust wording within RingCentral Desktop/Web App for setting Voicemail Greeting

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Enable a true DND presence sync

    169 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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