Settings and activity

42 results found

1. Fax transmission notification to include the name of the contact

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  May 27, 2026

2. Include the RC Account Name for Forwarded Calls to Another RC Account

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Apr 2, 2026

3. Reports by Countries for Inbound and Outbound

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   Desiree Queen shared this idea  ·  Oct 20, 2025

4. Receive OTP from websites

   240 votes

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   Under Review  ·  55 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Desiree Queen commented  ·  Aug 22, 2025  ·  Edit…  ·  Delete…

   The customer needs to get an OTP from Zillow App to enroll the RC phone number for call forwarding.

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5. Substitute caller id - RingCentral to RingCentral account

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Jun 9, 2025

6. Allow call queue extensions to receive forwarded calls from Google Voice Phone Number

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Jun 4, 2025

7. Resend Failed Fax with Option to Edit the Recipient's Fax Number

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Jun 3, 2025

8. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   95 votes

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   New  ·  21 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Apr 17, 2025

9. Webinar Invite in 1 email for Multiple Schedules

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Mar 5, 2025

10. Have the feature Preserve Caller ID after call transfer available for DT accounts.

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Desiree Queen shared this idea  ·  Jan 16, 2025

11. To show the date deleted for faxes

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Desiree Queen shared this idea  ·  Oct 15, 2024

12. Limited Extension + Hot Desk Device - Phone Number

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Desiree Queen shared this idea  ·  Oct 10, 2024

13. Assign CNAM to individual users direct numbers via Admin Portal

    49 votes

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    5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

    Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.

    Desiree Queen supported this idea  ·  Sep 26, 2024

14. Caller ID name should be visible for Toll Free

    159 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Desiree Queen commented  ·  Sep 26, 2024  ·  Edit…  ·  Delete…

    Customer would like CNAM to be set-up for their Toll-Free Number

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    Desiree Queen supported this idea  ·  Sep 26, 2024

15. Other Phone System Forwarding to RingCentral (UC) - Whisper Feature

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    Desiree Queen shared this idea  ·  Sep 19, 2024

16. Option to Disable the Tone for Warm Transfer using the App

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Desiree Queen shared this idea  ·  Jul 22, 2024

17. Generate a report on a date range but only on specific time of the day

    46 votes

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    7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Desiree Queen supported this idea  ·  Jun 27, 2024

18. International SMS

    48 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Desiree Queen supported this idea  ·  May 8, 2024

19. Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Desiree Queen supported this idea  ·  Apr 30, 2024

20. Disable call waiting feature for calls made to a user extension

    40 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Desiree Queen supported this idea  ·  Apr 16, 2024