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38 results found

  1. Substitute caller id - RingCentral to RingCentral account

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Desiree Queen shared this idea  · 

  2. Allow call queue extensions to receive forwarded calls from Google Voice Phone Number

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Desiree Queen shared this idea  · 

  3. Resend Failed Fax with Option to Edit the Recipient's Fax Number

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Desiree Queen shared this idea  · 

  4. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    37 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Desiree Queen shared this idea  · 

  5. Webinar Invite in 1 email for Multiple Schedules

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Desiree Queen shared this idea  · 

  6. Have the feature Preserve Caller ID after call transfer available for DT accounts.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Desiree Queen shared this idea  · 

  7. To show the date deleted for faxes

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Desiree Queen shared this idea  · 

  8. Limited Extension + Hot Desk Device - Phone Number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Desiree Queen shared this idea  · 

  9. Assign CNAM to individual users direct numbers via Admin Portal

    49 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Desiree Queen supported this idea  · 

  10. Caller ID name should be visible for Toll Free

    137 votes

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    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Desiree Queen commented  · 

    Customer would like CNAM to be set-up for their Toll-Free Number

    Desiree Queen supported this idea  · 

  11. Other Phone System Forwarding to RingCentral (UC) - Whisper Feature

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Desiree Queen shared this idea  · 

  12. Option to Disable the Tone for Warm Transfer using the App

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Desiree Queen shared this idea  · 

  13. Generate a report on a date range but only on specific time of the day

    44 votes

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    6 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Desiree Queen supported this idea  · 

  14. International SMS

    27 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Desiree Queen supported this idea  · 

  15. Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Desiree Queen supported this idea  · 

  16. Disable call waiting feature for calls made to a user extension

    39 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Desiree Queen supported this idea  · 

  17. Quick Contact - option to move from Contacts tab to the Phone tab of the App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Desiree Queen shared this idea  · 

  18. Identify the Downloaded Call Recordings in the Call Log CSV file (Which Line)

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Desiree Queen shared this idea  · 

  19. Add the option to delete history messages posted by a bot

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  20. Feature request: Ability to duplicate the default "all employee group"

    3 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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