Settings and activity

42 results found

1. Quick Contact - option to move from Contacts tab to the Phone tab of the App

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Aug 30, 2023

2. Identify the Downloaded Call Recordings in the Call Log CSV file (Which Line)

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Desiree Queen shared this idea  ·  Feb 19, 2024

3. Add the option to delete history messages posted by a bot

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Feature request: Ability to duplicate the default "all employee group"

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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5. Device status visibility and filtering improvements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. More option to choose for Ringtones

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Mute incoming call notifications while currently on a call

   576 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

8. The ability to turn on / turn off "Lateral extension dialing" within IVRs

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. the option to change call log reports file format

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Fax Outbound Caller ID number

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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11. Ability to Remove Tabs/Feature in the RC App Desktop View

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Ability to hide entries in the directory

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Block spam faxes automatically

    5 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Restrict Specific Numbers for Security or Work-related Reasons

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Announce error message instead of busy or engaged tone when a dialed number is disconnected or unavailable

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. Enable SMS for UK numbers

    121 votes

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    36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Exciting news! This is planned for Q3 2026. More details to come.

17. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

    55 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Set Up Company Outbound Caller Name (CNAM) for UK accounts

    34 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Incoming Call Announcement - Press 1 - Disable for Queues

    82 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Play announcement "press 1" on call Queue

    41 votes

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    Needs More Information  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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