← RingCentral Ideas

Settings and activity

60 results found

  1. Keep HUD tab on incoming call

    10 votes
    New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  2. All transcripts must be date and time stamped.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephen shared this idea  · 

  3. Allow AIR to be an option for an incoming call queue group.

    1 vote
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
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    Stephen shared this idea  · 

  4. To have the ability or option to transcribe an existing call Recording

    5 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  5. AI assistance to route incoming calls

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  6. Smart notes (AI) when transferring calls (Fix)

    7 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  7. Turn off in-call notification

    21 votes
    0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  8. Disable "AI is taking notes" when on call

    101 votes
    26 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  9. Silence Transcribing Announcement

    18 votes
    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  10. Ability to turn off AI notes prompt

    33 votes
    New  ·  4 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  11. cust want to have the option to transfer the call directly to the voicemail using presence

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  12. New template for Workflow Builder

    2 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Stephen shared this idea  · 

  13. CNAM feature for Canada

    84 votes
    Under Review  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  14. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

    20 votes
    New  ·  3 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  15. Auto-delete RingSense recordings under 1 minute

    31 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  16. Ability to use RingSense on Queue Calls

    44 votes
    5 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  17. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    77 votes
    Planned  ·  16 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  18. Enable AI transcription on Desk phone

    108 votes
    Planned  ·  32 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  19. Ability to Remove or Configure Dial-In Numbers in RCV

    13 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 

  20. Synchronization of External Shared Contacts in RingCentral Mobile App

    8 votes
    0 comments  ·  Events & Video » Accessibility  ·  Admin →
    How important is this to you?
    Stephen supported this idea  · 
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