Settings and activity

132 results found

1. block spam / special numbers from sending me an MMS or SMS

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 8, 2024

2. More than 4 People in a call

   11 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 4, 2024

3. option to add hotdesk to call queue

   8 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 3, 2024

4. Block spam SMS to main number

   29 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 1, 2024

5. Increase Retention Period for Sent Faxes

   58 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 1, 2024

6. Caller ID name should be visible for Toll Free

   99 votes

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   Future Consideration  ·  22 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 28, 2024

7. Record/Archive All SMS Messages

   30 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 26, 2024

8. Delete bulk messages/Conversation in Unified App

   112 votes

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   51 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is on our 2025 Roadmap!

   Mark supported this idea  ·  Jun 25, 2024

9. Separate Outbound Calling Announcement

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 25, 2024

10. Call Queue - Ability to turn off missed call tagging

    91 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

11. Outbound Greeting

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2024

12. If there is possibility to have separate option tab for caller who , missed calls Hang up ,missed calls Left voicemail, missed calls.

    6 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2024

13. Mute incoming call notifications while currently on a call

    564 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio
    Mark supported this idea  ·  Jun 24, 2024

14. Prioritize the current call over incoming calls

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2024

15. Analytics - ability to add calls routed to message only extension or announcement only extension.

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 13, 2024

16. TEXT MESSAGE SMS NUMBER WE SENT FROM

    •  

    36 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Mark supported this idea  ·  Jun 11, 2024

17. Analytics regarding Text Messaging/SMS

    14 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 10, 2024

18. Custom Ringtones/Notifications for RingCentral Desktop

    9 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 6, 2024

19. transfer the IVR calls to external numbers

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 5, 2024

20. Added ring on IVR menu greetings

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 4, 2024