Settings and activity
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51 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedCompany Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html
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8 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedThis is being worked on but without a committed release date yet. Will update when implementation date is determined.
An error occurred while saving the comment Jonathan commentedUser Roles that do not have “User Info” enabled in User Settings are unable to change their voicemail PIN. Enable user option within the voicemail box when dialing into the voicemail system
We’re able to pull comprehensive reporting on RingCentral Meetings, user calling, messages, etc., but what is not available in the portal is reporting on the adoption and use of the audio only conference service assigned to each RingCentral user account. This is the audio bridge that supports up to 1000 connections per user. The reports of interest are similar to other reporting standards within the portal, and include:Number of audio conferences per userNumber of participantsDurationEtc, etc.