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3 votesNew · 1 comment · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →
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Jonathan M
supported this idea
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20 votes
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Jonathan M
commented
Circling back on this suggestion — currently, routing unanswered calls to a specific individual requires creating a personalized ringing group within that user’s individual call handling rules. This approach is inefficient, time-consuming, and cumbersome, especially for departments with large teams, such as ours with 25 members supporting missed calls for one another.
A more effective solution would be to allow a ringing group extension to be included as a step within an individual's incoming call rules. If the ringing group does not answer, the final step should route the call to the voicemail of the originally intended recipient.
Jonathan M
shared this idea
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30 votes
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Jonathan M
commented
When first join a Ring meeting, the standard “Welcome” message is at what I would consider a standard volume, followed by “Please press 1 to join the meeting”, which is at a considerably louder volume. Volume should be of equal level.
Jonathan M
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28 votes
Jonathan M
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5 votes
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3 votes
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1 vote
Jonathan M
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1 vote
Jonathan M
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1 vote
Jonathan M
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3 votes
Jonathan M
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2 votes
Jonathan M
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7 votes
Jonathan M
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7 votes
Jonathan M
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11 votes
Jonathan M
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8 votes
Jonathan M
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18 votes
Jonathan M
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34 votes
Jonathan M
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14 votes
Jonathan M
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10 votes
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32 votes
This is not an ideal situation and a cumbersome method of integrating RingCentral voice in the Teams mobile app.