← RingCentral Ideas

Settings and activity

77 results found

  1. New RingCentral - no date stamp for text messages from the day of

    113 votes
    7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Aya supported this idea  · 

  2. custom role for a user to access a specific site only

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Aya supported this idea  · 

  3. SMS Usage Counter

    16 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Aya supported this idea  · 

  4. Group text for incoming SMS to main number

    44 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Aya supported this idea  · 

  5. Dial 211 or 311 on the App or the Phone

    24 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Aya supported this idea  · 

  6. SIP Deskphone for Elevator/Door System

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Aya supported this idea  · 

  7. Messaging data export in a more legible format

    28 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Aya supported this idea  · 

  8. Add a KPI on Analytics to have a Disconnect Initiator

    8 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Aya supported this idea  · 

  9. Share video cloud recording with external parties

    122 votes
    Planned  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Aya supported this idea  · 

  10. Notification for threshold on data retention.

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Aya supported this idea  · 

  11. Ability to play a pre-recorded audio during live calls.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Aya shared this idea  · 

  12. opt out option at the bottom of text messages sent

    4 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Aya commented  · 

    It would be very useful since the users won't have to put the opt out language manually at the end of each SMS they send to improve time and efficiency.

  13. Use short code numbers as outbound text ID.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Aya shared this idea  · 

  14. Import Presence Settings

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Aya shared this idea  · 

  15. Migrate data from one account to another.

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Aya shared this idea  · 

  16. Program a forward button to transfer incoming calls to another desk phone without answering the call.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Aya shared this idea  · 

  17. Audit Trail Enhancements

    225 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Aya commented  · 

    Since there are a lot of changes logged in the audit trail, past changes logged are getting overridden by new changes. Submitting this on behalf of the customer so they can still get/access the changes made on the account, even if it is done past 180 days or beyond 10,000 records.

  18. Provide sound customization for app notifications for new voicemail messages.

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Aya shared this idea  · 

  19. Ability to customize meeting name/title with scheduled meetings with PMI.

    7 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Aya shared this idea  · 

  20. Allow logging in with message-only extension using the desktop/web applications.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Aya shared this idea  · 
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