Settings and activity

335 results found

1. Company Numbers & Extension Numbers Must be Enabled for Shared Inbox

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Mar 3, 2026

2. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   24 votes

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   New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Feb 15, 2026

3. Allow internal SMS via extension number when Company Directory is disabled

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Jan 15, 2026

4. RC App Connected Contacts to include All Contacts folders

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Jan 11, 2026

5. Sync contacts into Outlook via a sub-folder in RingCentral desktop app

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Jan 11, 2026

6. retrieving deleted SMS

   24 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Dec 31, 2025

7. View Company Call log on Ring Central Application

   31 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Dec 29, 2025

8. Call transcript with summary and call quality monitoring Feature as the CallRail has with extra 15% up charge for that feature will help...

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Dec 23, 2025

9. call recording to be in one file for merged/transferred calls

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  Dec 18, 2025

10. Call Masking for credit card transactions need to be available for mvp plans.

    40 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Dec 18, 2025

11. Ability to login on the app for a Call Queue extension

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Dec 9, 2025

12. HIPAA Compliance Banner in RingCentral Account

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Dec 8, 2025

13. Expand Composability - Remove Fax icon across RC apps (Phone desktop app, RCApp, Mobile)

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Dec 4, 2025

14. Fax icon removal in ringcentral app

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Dec 4, 2025

15. Improve call log for call queue

    6 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Dec 4, 2025

16. RingCentral Video Meeting Simplified View on Inviting Participants via Phone

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    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Theresa shared this idea  ·  Nov 14, 2025

17. EZLynx Integration

    9 votes

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    Under Review  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Nov 13, 2025

18. Pause Automatic Call Recording

    27 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Nov 12, 2025

19. Customize data retention

    66 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Oct 31, 2025

20. Call monitoring for desk phone

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Oct 20, 2025