Settings and activity

26 results found

1. Social Media Comment Threads - Lock Ability

   31 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Aug 15, 2025

2. Reduce the loading time for RC embedded app in Microsoft Teams

   22 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Aug 8, 2025

3. RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality

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   30 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Mar 24, 2025

4. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

   20 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Jan 28, 2025

5. Improve Recording Playback Audio Quality From Service Web

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   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Jan 3, 2025

6. Allow poly phones to set call forward via the TUI (Telephone User Interface) to short extension

   22 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Nov 28, 2024

7. Silence notification for call pickup when the user is set to Do Not Disturb

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Nov 25, 2024

8. Need DND to work with call queue pickup

   4 votes

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   2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Nov 25, 2024

9. Site specific directory, Hide the company directory from specific users only

   97 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
   Stuart supported this idea  ·  Nov 21, 2024

10. Delay in the event after "Single Play Audio"

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    18 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Stuart supported this idea  ·  Sep 10, 2024

11. Dequeue setting per queue

    49 votes

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    Planned  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Stuart supported this idea  ·  May 12, 2024

12. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Stuart shared this idea  ·  Sep 7, 2020

13. substitute Caller ID for bulk upload up to 60000

    46 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Add an option to select Shared lines as default line for outbound calls from Deskphones

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    56 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. RingCentral Analytics - Share and collaborate on saved reports

    36 votes

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    Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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19. RingCentral Analytics Company Numbers - Please include a column indicating what the number is assigned to

    14 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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20. Additional features For Zendesk Integration

    32 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    This feature has been released. Zendesk now has WebRTC and browser dialing and calling!