substitute Caller ID for bulk upload up to 60000
the current design allows uploading 20 numbers for substitute Caller ID for bulk upload, The customer has a situation where they need to do it for 6000 users
Neil
shared this idea
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Aaron
commented
Also, activation requires a separate request that is limited to 50 at a time. I put in separate requests, each with 50 different numbers, and support marked most of them as duplicates and closed them without checking if the numbers were unique. Having a bulk upload and a bulk activation would have prevented that, and made less work overall for both the customer and RingCentral support. Now we have to reopen a dozen support cases asking them not to mark any as duplicates without verifying the numbers on the request first.
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Debjani Mukherjee
commented
The current design allows them to upload 20 numbers for substitute Caller ID for bulk upload,
Partner have a situation where they need to do it for 6000 users and will like to increase this number to be
able to bulk upload high numbers in UC portal.