← RingCentral Ideas

Settings and activity

24 results found

  1. RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality

    24 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  2. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    18 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  3. Improve Recording Playback Audio Quality From Service Web

    12 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  4. Allow poly phones to set call forward via the TUI (Telephone User Interface) to short extension

    21 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Stuart supported this idea  · 

  5. Silence notification for call pickup when the user is set to Do Not Disturb

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  6. Need DND to work with call queue pickup

    4 votes
    2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Stuart supported this idea  · 

  7. Site specific directory, Hide the company directory from specific users only

    57 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  8. Delay in the event after "Single Play Audio"

    18 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  9. Dequeue setting per queue

    48 votes
    Planned  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  10. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Stuart shared this idea  · 

  11. substitute Caller ID for bulk upload up to 60000

    45 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Add an option to select Shared lines as default line for outbound calls from Deskphones

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Possibility to filter by more criterias when adding members to a qall queue

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    56 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  16. RingCentral Analytics - Share and collaborate on saved reports

    32 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  17. RingCentral Analytics Company Numbers - Please include a column indicating what the number is assigned to

    14 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  18. Additional features For Zendesk Integration

    32 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  19. On-demand Call Recording Announcement settings by individual sites not account based

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  20. Call Log - Enhancements

    49 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
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