Settings and activity

22 results found

1. Improve Recording Playback Audio Quality From Service Web

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Dec 20, 2024

2. Allow poly phones to set call forward via the TUI (Telephone User Interface) to short extension

   20 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Nov 28, 2024

3. Silence notification for call pickup when the user is set to Do Not Disturb

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Nov 25, 2024

4. Need DND to work with call queue pickup

   3 votes

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   1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Nov 25, 2024

5. Site specific directory, Hide the company directory from specific users only

   34 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Our Product Manager for Apps is looking for customers to discuss their use cases for this feature with! If you're interested in having a discussion, please email ideas@ringcentral.com. Thank you.

   Stuart supported this idea  ·  Nov 21, 2024

6. Delay in the event after "Single Play Audio"

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   16 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  Sep 10, 2024

7. Dequeue setting per queue

   45 votes

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   Planned  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Stuart supported this idea  ·  May 12, 2024

8. The ability to turn on / turn off "Lateral extension dialing" within IVRs

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Stuart shared this idea  ·  Sep 7, 2020

9. substitute Caller ID for bulk upload up to 60000

   45 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Add an option to select Shared lines as default line for outbound calls from Deskphones

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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14. RingCentral Analytics - Share and collaborate on saved reports

    29 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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15. RingCentral Analytics Company Numbers - Please include a column indicating what the number is assigned to

    13 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Additional features For Zendesk Integration

    32 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    This feature has been released. Zendesk now has WebRTC and browser dialing and calling! 

17. On-demand Call Recording Announcement settings by individual sites not account based

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Call Log - Enhancements

    47 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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19. Make RingCentral app for android and ios compatible for Microsoft Intune

    20 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Toll Restriction

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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