Settings and activity

13 results found

1. Enumerate a limited number of users to reduce page load times

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Mar 18, 2021

2. Change default user call handling & forwarding to 4 rings on desktop and mobile apps

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Apr 13, 2021

3. Simplify call forwarding procedure

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Apr 29, 2021

4. Caller ID should match physical devices and apps

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Oct 4, 2022

5. Allow setting the Company Fax/SMS Recipient to a call queue

   17 votes

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   Future Consideration  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Apr 9, 2021

6. Device status visibility and filtering improvements

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Dec 20, 2023

7. Show DND status on Desk phone for colleagues to know.

   46 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Lock down domains associated with our Company & Reporting on it

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. caller id following the call

   10 votes

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   Implemented  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Alert for Call Queue Voicemails in RingCentral App

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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11. Mute incoming call notifications while currently on a call

    564 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

12. Set Intercom Feature In Bulk.

    52 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Shared SMS were multiple users can receive and send SMS on specific number

    609 votes

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    119 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

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    Justin commented  ·  May 17, 2021  ·  Edit…  ·  Delete…

    It would be great to receive sms and messages for queues in the RC app. The email notice says it is possible by click "here"

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