Settings and activity
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1 vote
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4 votes
Franz Ferrey
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4 votes
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9 votes
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16 votes
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4 votes
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2 votes
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9 votes
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40 votes
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20 votes
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116 votes
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19 votes
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35 votes
Thank you everyone for reporting this-- our Product team is reviewing resolutions now.
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134 votes
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2 votes
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17 votes
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38 votes
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15 votes
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48 votes
Interactions coming through the Queue voicemail channel provide transcripts now
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Franz Ferrey
commented
It would also be helpful if the VMs are received as audio files instead of a URL / link
Franz Ferrey
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14 votes
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Franz Ferrey
commented
This is a must-have for all RingCX accounts. On top of the being able to customize the audio prompts for the callback (so that callers only hear 1 voice), we should be able to add an option for keypresses if they wanted to be called back on their calling number (key press 1) or if they wanted to be called back on a different line (press 2)
Franz Ferrey
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Correct me if I am wrong, but you can get the "Today" by going to Relative Period > Days > Today ; but it would take like an hour or so before the logs get generated