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← RingCentral Ideas

Settings and activity

72 results found

  1. Allow Editing the name on the "From" field for Faxes

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Franz Ferrey shared this idea  · 

  2. Customize Columns of Generated report

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Franz Ferrey shared this idea  · 

  3. Option to Delete Default Team

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Franz Ferrey commented  · 

    this would allow admins more options on what they want their users can do

  4. Force Logout User from RC App

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Franz Ferrey shared this idea  · 

  5. Option in the RingCentral Application to tag a telemarketer texts or calls as Spam.

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Franz Ferrey commented  · 

    -this would allow users to get ready with calling numbers that might have been impersonated or spoofed-great option instead of outright blocking a number

  6. Extension Creator and Date of Creation

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Franz Ferrey shared this idea  · 

  7. Schedule Auto-Update for Apps

    2 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Franz Ferrey shared this idea  · 

  8. Generate a Report on User Login/Logout Time in the RC App

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Franz Ferrey shared this idea  · 

  9. Add Paging Groups in RC App

    14 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  10. Retrieve Call Recording

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Franz Ferrey commented  · 

    -clients can make sure their calls are recorded even it it was not enabled in the service web*calls would be recorded and clients can request to retrieve it on our end

  11. IVR change settings to "If caller enters no action after the prompt played 3 times"

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Operator Extension for main number

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    52 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  14. External contacts in company directory

    25 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Add CCRN to directory in RC Office

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Franz Ferrey commented  · 

    -this would allow users to dial CCRNs / Auto-Receptionist numbers without having to memorize the actual number-allows these type of numbers to be viewable in Company Contacts

  16. call waiting longer than 15 min & customise the number of callers in a call queue

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  17. Different Call Recording Announcement settings per site

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  18. block incoming caller ID

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Feature to remove the press 1 option on call queue calls

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  20. Create contact groups to send bulk text messages

    25 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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