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Settings and activity

74 results found

  1. Select which monitored users ring on your phone.

    16 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  2. RingCentral Video Meeting Available in Citrix Environment

    15 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  3. Multiple recipient for faxes and SMS

    158 votes
    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  4. Searchable Call Tags in RingSense

    5 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Rob shared this idea  · 

  5. RingSense: Customizable Powerskill Benchmarks

    22 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  6. RingSense: Modifying AI Scores

    16 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  7. Report for overall AI Score out of a sum of calls/time period

    9 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  8. Edit AI Metric Scores

    7 votes
    0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  9. Add average AI generated score and rename columns on the Scorecards tab within the Coaching tab

    10 votes
    Under Review  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  10. RingSense Analysis of Google Meets meetings

    3 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 
    Rob shared this idea  · 

  11. RS4RCX Recording Analysis for RCX IVR, VM, Cloud Profiles, Track Numbers and Voice Surveys

    25 votes
    Under Review  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  12. Limit RCV recordings to certain individuals.

    5 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  13. RingSense FileVine Integration

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rob shared this idea  · 

  14. Ability to support multiple instances of a CRM/CRMs for one customer

    14 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  15. Spanish Support for RingSense Transcription and Translation (to English)

    32 votes
    8 comments  ·  RingSense & AI » Other  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  16. Transcripts Copy and Paste Friendly

    4 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  17. RingSense Audit Trail

    9 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  18. Ring Sense API Access

    21 votes
    3 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  19. Use a custom rule to direct call to specific number/IVR while in Single Level mode

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rob shared this idea  · 

  20. Download and Print SMS Thread on RingCentral App

    10 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Rob commented  · 

    Customer would like the ability to print SMS threads to PDF for compliance purposes. These would be stored in their AMS360 CRM software. Their ask is to be able to click a print button and select a specific section of an SMS thread to print to PDF.The idea is already posted in the community ideas portal and has 107 voteshttps://ideas.ringcentral.com/ideas/ENTCOM-I-86

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