Settings and activity

17 results found

1. calls restriction

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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lester shared this idea  ·  Nov 8, 2024

2. Generate report for call queue after hours calls

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   Lester shared this idea  ·  Oct 9, 2024

3. Adding speed dial on presence without the system adding 1 or 0 to the number

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   Lester shared this idea  ·  Oct 2, 2024

4. custom ringtone for mobile app

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   Lester shared this idea  ·  Sep 27, 2024

5. Click to call using iphone

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   Lester shared this idea  ·  Aug 6, 2024

6. Performance report for more accurate total number of calls

   7 votes

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   Lester shared this idea  ·  Jul 22, 2024

7. Show callers agent availability

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   Lester shared this idea  ·  Jul 2, 2024

8. modifying task without duplication

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   2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you! 

   Lester shared this idea  ·  Jun 27, 2024

9. ability to ignore intercom

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   Lester shared this idea  ·  Jun 27, 2024

10. pick up options presence

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Jun 19, 2024

11. call queue call pick up

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Jun 6, 2024

12. View call transcripts

    4 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Jun 3, 2024

13. remove app settings from ringcentral app

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    0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Apr 23, 2024

14. SMS subscription option

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Feb 23, 2024

15. change the license inside the Rooms

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    0 comments  ·  Events & Video » Rooms  ·  Edit…  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Dec 11, 2023

16. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Dec 19, 2023

17. Able to turn off censorship for voicemail-to-text

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Lester shared this idea  ·  Feb 6, 2024