← RingCentral Ideas

Settings and activity

24 results found

  1. Ability to have a different company name displayed on the ringcentral app

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  2. remove ad from email notification

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  3. Ability to show incoming calls for IOS when on Silent mode

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  4. AI notes recovery

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  5. Work hours bulk user list

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  6. Audit trail Mute visibility

    5 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  7. Ability to customize the AI announcement

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  8. Merging calls with IOS phones

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  9. calls restriction

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  10. Generate report for call queue after hours calls

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  11. Adding speed dial on presence without the system adding 1 or 0 to the number

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  12. custom ringtone for mobile app

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  13. Click to call using iphone

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  14. Performance report for more accurate total number of calls

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  15. Show callers agent availability

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  16. modifying task without duplication

    3 votes
    2 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded

    Hello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you! 

    Lester shared this idea  · 

  17. ability to ignore intercom

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Lester shared this idea  · 

  18. pick up options presence

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Lester shared this idea  · 

  19. call queue call pick up

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 

  20. View call transcripts

    6 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
    How important is this to you?
    Lester shared this idea  · 
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