Settings and activity

22 results found

1. Add Remote Control feature to RC Desktop App - Video

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   74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app.

   See Requesting and approving remote desktop control.

   An error occurred while saving the comment
   Jerem Gascon commented  ·  Mar 5, 2026  ·  Edit…  ·  Delete…

   There should be a Remote Control option when doing screen-share sessions in the All-new RingCentral Video Meetings.

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   Jerem Gascon supported this idea  ·  Mar 5, 2026

2. Call Waiting notification

   9 votes

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   Needs More Information  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jerem Gascon supported this idea  ·  Jan 13, 2026

3. Workflow builder for Company Greeting

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jerem Gascon shared this idea  ·  Dec 30, 2025

4. Ability to filter the number added in route properties for all workflows

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jerem Gascon supported this idea  ·  Nov 26, 2025

5. Only ring call queue members

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Jerem Gascon shared this idea  ·  Nov 14, 2025

6. Forward call when user rejects

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jerem Gascon shared this idea  ·  Jul 9, 2025

7. uninstall specific versions of the RingCentral Apps in bulk

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jerem Gascon shared this idea  ·  Jun 30, 2025

8. DND on Hot Desk phones should reflect in the call queue status of the person logged in

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jerem Gascon shared this idea  ·  Jun 23, 2025

9. Separate notification for Failed and Successful Faxes

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jerem Gascon shared this idea  ·  Mar 10, 2025

10. only show the extension who answered the call

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Edit…  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Feb 12, 2025

11. add extension number to main site

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Feb 10, 2025

12. Number of callers allowed in queue to one

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Jan 8, 2025

13. Hot Desk Phone Voicemails

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Nov 14, 2024

14. Get alert when a call queue is empty or without any online person

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Aug 5, 2024

15. Meeting recordings should show the actual recording of the meeting when it was being recorded

    6 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Jul 15, 2024

16. IVR Menu for each extension

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Mar 27, 2024

17. Disable require password for Personal Meetings in the Admin Portal

    13 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Mar 20, 2024

18. auto adjust users timezone to match call queue time zone

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jerem Gascon supported this idea  ·  Mar 20, 2024

19. Sync contacts from desktop app to desk phone

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jerem Gascon supported this idea  ·  Mar 14, 2024

20. Custom Rule for Unknown Numbers

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jerem Gascon shared this idea  ·  Aug 24, 2023