Settings and activity
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13 votes
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Marylaine Policarpio
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1 voteMarylaine Policarpio
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1 voteMarylaine Policarpio
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17 votesMarylaine Policarpio
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1 voteMarylaine Policarpio
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
An error occurred while saving the comment Marylaine Policarpio
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The customer wanted to have this feature for their caller to know if the queue list is progressing while they are waiting for someone to answer the call.
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1 voteMarylaine Policarpio
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6 votes
In regular text messaging through your phone (and not an app), there is the ability to “LIKE” a comment with a thumbs up. The ability to do that on ring central would be nice. If it already exists, please let me know how to do so