5 seconds minimum wait time for call queue
The customer wanted to have an option to set the call queue wait time to 5 seconds. The only options that shows in the Admin Portal is a minimum of 10 seconds. He said that callers are ending the call because of this and it increases their abandoned calls. The call queue members are set to simultaneous ring.
2
votes
Marylaine
shared this idea
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Rachid AitOumeri
commented
would be good if customer can customize himself the wait time with interval of 5 sec. like 1min25sec