← RingCentral Ideas

Settings and activity

23 results found

  1. Persistent Login for RingCX Salesforce Agent

    10 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  2. Allow for custom Dial by Name greeting.

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Alex supported this idea  · 

  3. Allow QoS Data to be pulled via API

    14 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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    Alex supported this idea  · 

  4. Add "All" Option Back to the Site Filter Within the "Users with Extensions" Page in Service Web

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Alex shared this idea  · 

  5. voicemail auditing by administrators

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Retain and Assign Site to Inventory Numbers

    33 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Analytics - Destination of Call (Export w/existing Spreadsheet)

    19 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. Allow Blocking Outbound Calls by Number

    141 votes
    Under Review  ·  26 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Add Department Field to User Templates

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  11. Report showing devices "offline" for certain intervals of time

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Forward caller id from Parking Lot

    30 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  13. Make MVP chat logs easier to read

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  14. Need ability to increase Monitoring Group limit of 100

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Custom Rules - Called Number to include extension as well as DID

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Granular Permission for Employee Unlock

    14 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  17. Gain admin visibility of user created speed dials on hardphones

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    22 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  19. Single Pane of Glass for multiple Call Queue Logs

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Rate Center Changes

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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