Settings and activity

277 results found

1. Record/Archive All SMS Messages

   44 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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2. Text Message log

   15 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Text Message Auditing

   27 votes

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   Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. Save Text Message Threads

   15 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Capturing text msgs on one page rather than cutting/pasting 65 - 70 texts or more --

   13 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Call Log for SMS

   11 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Saving a record of text messages

   9 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. A way to auto-enable log notes and sms for ALL users in my entire organization

   9 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   300 votes

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   Planned  ·  97 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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10. Turning off announcement for RollOver queue

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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11. Customize Conference Line Greeting

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Audit Trail Enhancements

    259 votes

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    68 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    AdminSky Heath (Technical Account Manager 2, RingCentral) supported this idea  ·  Sep 27, 2024

13. Rotating Custom Audio for Hold and Connecting Calls

    28 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. add template for call queues

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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15. Block 5 Digit Number or not Full Phone number

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. To be able to reply on SMS from short digit numbers or 646000 number

    16 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Change the name of the group text message

    38 votes

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    Planned  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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