← RingCentral Ideas

Settings and activity

14 results found

  1. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sherryl supported this idea  · 

  2. Capture messaging via Smarsh

    3 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Sherryl supported this idea  · 

  3. Increase Received Faxes Limit for more than 200

    28 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sherryl supported this idea  · 

  4. Increase Retention Period for Sent Faxes

    93 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sherryl supported this idea  · 

  5. Recordings - Please record in Stereo instead of Mono

    22 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Sherryl supported this idea  · 

  6. Analytics - ability to add calls routed to message only extension or announcement only extension.

    35 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sherryl supported this idea  · 

  7. BT Epos Integration

    19 votes
    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Sherryl supported this idea  · 

  8. sms performance report

    59 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Sherryl supported this idea  · 

  9. Allow More Than 10,000 Contacts

    53 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Sherryl supported this idea  · 

  10. Voicemail Caller ID in Desk phone

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sherryl supported this idea  · 

  11. Receive call queue SMS notification on Ring Central phone numbers

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sherryl supported this idea  · 

  12. Fax forwarding from ring central to external app or number

    18 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sherryl supported this idea  · 

  13. Two Voice messages saved simultaneously

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Sherryl commented  · 

    For an example, a customer will go on a vacation and she has a particular saved voicemail whenever she is out of office

  14. Call duration warning notifications

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Sherryl commented  · 

    It would be useful if we do have a setting that we can enable to average minute for an agent to be on a call and a notification that is enable when the agent has exceeded that time limit