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Settings and activity

61 results found

  1. would like digital interactions to prompt the agent only after they finish the call, not while the call is in progress

    4 votes

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Josh G supported this idea  · 

  2. Option to change contact profile color

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Josh G supported this idea  · 

  3. Configure Avaya J179 for more than 3-way conference calling.

    20 votes

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    New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Josh G supported this idea  · 

  4. Name or number of the RingCX user should show as caller ID if they call RingEX internally

    29 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Josh G supported this idea  · 

  5. Ability to remove the deleted users from the performance report

    32 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Josh G supported this idea  · 

  6. Identifier on the deskphone if it's registered on a different account/location

    9 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Josh G supported this idea  · 

  7. Make call queue numbers available as outbound caller ID numbers in User Settings templates

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Josh G supported this idea  · 

  8. Change number in Call handling settings

    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Josh G supported this idea  · 

  9. Improve "Security Notice from RingCentral" Emails

    45 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Josh G supported this idea  · 

  10. Audit Trail Enhancements

    286 votes

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    75 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Josh G supported this idea  · 

  11. looking for a change log in RingCentral admin portal or app

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Josh G supported this idea  · 

  12. Limited Extensions should be available on InContact/MAX Company Directory

    8 votes

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    0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    Josh G supported this idea  · 

  13. Call Park Notification Control in the RingCentral Desktop App

    119 votes

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    Under Review  ·  41 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. RingCentral App for Linux Please

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Admin →
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    Josh G shared this idea  · 

  15. RingCentral unified app (Jupiter) to display presence that is uniform between multiple RingCentral app platforms

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josh G shared this idea  · 

  16. RingCentral app support for older operating systems

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josh G shared this idea  · 

  17. Configuring Company Numbers and Info on the mobile app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josh G shared this idea  · 

  18. Sync profile photo of User using main company number as SMS ID

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josh G shared this idea  · 

  19. Feature additions for Quick Contacts under the new RingCentral desktop/web app layout

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josh G shared this idea  · 

  20. RingCentral external messaging to AT&T Office@Hand

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josh G shared this idea  · 
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