Settings and activity
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8 votes
Joshua
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30 votesJoshua
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10 votesJoshua
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11 votesJoshua
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37 votes
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1 voteJoshua
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2 votesJoshua
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1 voteJoshua
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1 voteJoshua
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1 voteJoshua
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1 voteJoshua
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1 voteJoshua
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9 votes
An error occurred while saving the comment Joshua
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The ringtone on RingCentral for Salesforce is somehow loud for other customers. They would like to have the ability to manage their volume calls, the ringer, notifications, etc...
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1 voteJoshua
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2 votesJoshua
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2 votesJoshua
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We need the ability to control the notification sound you get in the RingCentral app when a call gets parked. Currently, we have no control over it as it is tied to the "Direct messages" notification setting. If you change the Direct message notification sound, the parked call sound also switches over to that sound. It is very annoying as it makes you think you are getting a direct message every time a call gets parked. Ultimately, I would like to be able to disable the parked call notification all together. So if we had the choice to both change the sound or disable it, that would be a perfect solution.SFDC case number: 16841053SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001S2vFsQAJ/viewCompany: Roy Robison RV CenterRC UID: 343667048 (43 lines) PSTCurrent Total MRR: USD 1,760.39 Contact Name: Kyle BurgessContact Email: kyle@royrobinson.com