Settings and activity

35 results found

1. The actual contract and notification of contract renewal should be available in the Admin Portal for customer's reference

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Radney supported this idea  ·  Aug 29, 2024

2. Set different caller ID for outbound calls using the line keys of the expansion module

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Jul 8, 2021

3. RC Support should have the capability of retrieving number/s from a disabled account

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Sep 17, 2021

4. Option to customize the call wait notification

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Apr 26, 2022

5. Archiver sync option for other extensions unde the Admin Portal

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Jun 10, 2022

6. There should be an email notification sent if a data failed to sync in Archiver

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Jun 10, 2022

7. There should an option to adjust the minimum time to leave a voicemail

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Jun 10, 2022

8. Limit the callers to select the IVR keypress options only

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Oct 21, 2022

9. Phone System Visual chart and all extension setting

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Radney shared this idea  ·  Nov 14, 2022

10. enhancement on the robocall mitigation feature

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Radney shared this idea  ·  Oct 22, 2021

11. Option to bulk download or forward voicemail to an email address in admin portal

    14 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Radney shared this idea  ·  Mar 29, 2021

12. Auto reply that number is disabled for SMS

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Radney shared this idea  ·  Mar 29, 2021

13. Enhance the "Join from your browser" feature

    33 votes

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    Under Review  ·  7 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Radney shared this idea  ·  Feb 18, 2021

14. Want to delete guests

    18 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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15. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    72 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Company Phonebook for all users from one single upload

    61 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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17. Delete conversation history from customer side

    7 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Delete…  ·  Admin →
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18. Call Handling- forward calls to another Ext and ring to a mobile/desktop app for another user

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Radney commented  ·  May 3, 2022  ·  Edit…  ·  Delete…

    Bring back the ability to add another extension's RC App for PC as forwarding device for direct extension calls

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19. Presence on deskphones should only show user on first 2 lines, not every line

    27 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Radney commented  ·  Apr 26, 2022  ·  Edit…  ·  Delete…

    Allow RC user to set up delegated lines on top of their presence list (1st and 2nd line keys).

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20. Number mask received calls

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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