← RingCentral Ideas

Settings and activity

41 results found

  1. Hi, any options to listen to live local radio station on poly phones?

    5 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Sonia supported this idea  · 

  2. Reports/Analytics: Detailed Data on What Happened in a Call Journey (Call Queue)

    9 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Sonia supported this idea  · 

  3. Export message data in a readable format like a conversation in the app

    23 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia supported this idea  · 

  4. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Sonia supported this idea  · 

  5. IVR setup for internal calls

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  6. Visual indicator on the desk phone that the call is being recorded

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  7. Setting in the audio output to change it for a voicemail destination

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  8. Automatically monitor a user

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  9. Monitor HUD on android RC mobile app

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Sonia commented  · 

    I hope there is a way to barge or monitor on the mobile phone app.

  10. Text message prompt instead of a voicemail

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  11. Users will have a restriction that they can only send faxes from the app but cannot change anything from there

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  12. A possibility of excluding monitored calls from performance reports as they are inflating call numbers for new employees.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  13. Sync the Language preference in the Admin Portal to the RingCentral App

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  14. Call queue custom rule where people calling the line are automatically put on hold

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  15. Allow users from the company domain to create acounts

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  16. Standard users to access the amount of outbound dials they have made each day

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Sonia shared this idea  · 

  17. Add Mitel as one of the supported deskphone for paging device

    2 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sonia shared this idea  · 

  18. Run Reports for users synced in RingCentral And Microsoft Teams

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Forwarding call to other number that will allow both app and deskphone to ring or either application only.

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  20. Install RingCentral application in batched

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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