Settings and activity

62 results found

1. Ability to edit the opt-out message in the approved campaign

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Jul 14, 2025

2. Option to change the via RingCentral label to the company's business name

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Jun 18, 2025

3. Add an option for the Recurring Meeting on the new Simplified RingCentral Video experience

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  May 20, 2025

4. Default settings for new extensions

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Apr 17, 2025

5. Ability to turn off the summarize unread messages across the entire organization

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Mar 4, 2025

6. SMS Registration

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Feb 12, 2025

7. Ability to cancel a voicemail and change it when reaches the voicemail of the customer we are calling.

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Jan 29, 2025

8. RingSense integrated with Zapier delivered in original langugae

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Jan 16, 2025

9. Report for the missed calls that were already called back

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Nov 14, 2024

10. RingCentral desktop app. force user to update their IM status, or automatic status update depending to their availability

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Oct 8, 2024

11. Ability to create Analytics reports that will tell when a member log in/log out from the call queue

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Sep 12, 2024

12. Flipping calls from a desktop app and mobile app to a hotdesk phone

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Aug 22, 2024

13. Identifier on the deskphone if it's registered on a different account/location

    9 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Aug 22, 2024

14. Answering calls via handset on polycom phones without pressing answer button

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Aug 14, 2024

15. Disable dial pad pop out

    30 votes

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    New  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Jul 18, 2024

16. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Jul 12, 2024

17. Customer wants an option in the app to only show the users as part of the Company Contacts

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Jul 3, 2024

18. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Jun 26, 2024

19. analytics retention policy

    66 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Jun 13, 2024

20. Disable 2fa on a user level

    8 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sonia Llaneta supported this idea  ·  Jun 3, 2024