TCR Application requirements update for outgoing SMS (Non-Marketing Businesses)
Update the TCR application for existing RingCentral customers (or all) to enable opt out of marketing (consenting to not selling to customers for each number on account) if we don't directly engage customers (e.g. deliver technology support services). This is common and usual practice for U.S. federal subcontractors whom provide support services and knowledge capital services to the larger established defense companies (e.g. Prime Contractors are required to have a website to win any government contracts, but not subcontractors pending nature of work). In short, the U.S. Federal Gov't actually prohibits via legislation for fair practices to enforce strict procurement laws which are different for prime contractors and small business subcontractors (sole proprietorships). The TCR application has a gap and requires a website to enable outgoing SMS/Text.
In short, enhance the TCR Application to include option for small businesses that do not operate a website and don't interface with customers (e.g. no product sales or marketing campaigns/ services industry) to allow outgoing SMS/Text by consenting to non-marketing services for each RC phone number. The TCR application has caused an issue for longer-term, loyal customers trying to make RingCentral the primary phone system to reduce business expense overhead costs.
