← RingCentral Ideas

Settings and activity

39 results found

  1. Export message data in a readable format like a conversation in the app

    19 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia supported this idea  · 

  2. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Sonia supported this idea  · 

  3. IVR setup for internal calls

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  4. Visual indicator on the desk phone that the call is being recorded

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  5. Setting in the audio output to change it for a voicemail destination

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  6. Automatically monitor a user

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  7. Monitor HUD on android RC mobile app

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Sonia commented  · 

    I hope there is a way to barge or monitor on the mobile phone app.

  8. Text message prompt instead of a voicemail

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  9. Users will have a restriction that they can only send faxes from the app but cannot change anything from there

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  10. A possibility of excluding monitored calls from performance reports as they are inflating call numbers for new employees.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  11. Sync the Language preference in the Admin Portal to the RingCentral App

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  12. Call queue custom rule where people calling the line are automatically put on hold

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sonia shared this idea  · 

  13. Allow users from the company domain to create acounts

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sonia shared this idea  · 

  14. Standard users to access the amount of outbound dials they have made each day

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Sonia shared this idea  · 

  15. Add Mitel as one of the supported deskphone for paging device

    2 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sonia shared this idea  · 

  16. Run Reports for users synced in RingCentral And Microsoft Teams

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Forwarding call to other number that will allow both app and deskphone to ring or either application only.

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  18. Install RingCentral application in batched

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  19. Sync desk phone status to RingCentral app

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Sonia commented  · 

    We have Yealink phones...the question has recently come up...We want the DND on the phone and the Do Not Disturb on the RC App to sync up.Right now if you hit the DND on the phone but you have the RC App open it still shows you as available and if you have the mobile app it will still ring your cell.BUT...if you change your status to Do Not Disturb on the App it blocks all your calls. It would even be ideal if you hit DND on the phone and you'd get that red bar across the top of the RC App reminding you that you have the do not disturb turned on.

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