Settings and activity

59 results found

1. Default settings for new extensions

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Sonia shared this idea  ·  Apr 17, 2025

2. Ability to turn off the summarize unread messages across the entire organization

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia shared this idea  ·  Mar 4, 2025

3. SMS Registration

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia shared this idea  ·  Feb 12, 2025

4. Ability to cancel a voicemail and change it when reaches the voicemail of the customer we are calling.

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia shared this idea  ·  Jan 29, 2025

5. RingSense integrated with Zapier delivered in original langugae

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Sonia shared this idea  ·  Jan 16, 2025

6. Report for the missed calls that were already called back

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sonia shared this idea  ·  Nov 14, 2024

7. RingCentral desktop app. force user to update their IM status, or automatic status update depending to their availability

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sonia supported this idea  ·  Oct 8, 2024

8. Ability to create Analytics reports that will tell when a member log in/log out from the call queue

   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Sonia shared this idea  ·  Sep 12, 2024

9. Flipping calls from a desktop app and mobile app to a hotdesk phone

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Sonia shared this idea  ·  Aug 22, 2024

10. Identifier on the deskphone if it's registered on a different account/location

    9 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Aug 22, 2024

11. Answering calls via handset on polycom phones without pressing answer button

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Aug 14, 2024

12. Disable dial pad pop out

    30 votes

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    New  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Jul 18, 2024

13. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Jul 12, 2024

14. Customer wants an option in the app to only show the users as part of the Company Contacts

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Sonia shared this idea  ·  Jul 3, 2024

15. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Jun 26, 2024

16. analytics retention policy

    65 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Jun 13, 2024

17. Disable 2fa on a user level

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Jun 3, 2024

18. Delete bulk messages/Conversation in Unified App

    149 votes

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    Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  May 9, 2024

19. Hi, any options to listen to live local radio station on poly phones?

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Apr 2, 2024

20. Reports/Analytics: Detailed Data on What Happened in a Call Journey (Call Queue)

    11 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Mar 19, 2024