Settings and activity
13 results found
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1 voteBilly shared this idea ·
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48 votes
An error occurred while saving the comment Billy supported this idea · -
7 votesBilly supported this idea ·
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5 votesBilly shared this idea ·
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1 voteBilly shared this idea ·
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4 votesBilly shared this idea ·
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3 votes
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30 votes
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6 votes
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51 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This will be implemented in November 2024 as Call Queue Custom Rule Templates!
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21 votes
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2 votes
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9 votes
I agree this is a need, right now we are doing this via API from a 3rd party provider that can do CNAM lookups. It doesn't make sense that RingCentral can't provide this service natively on their Contact Center platform when it is available on their MVP platform.