Settings and activity
26 results found
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31 votesDonna supported this idea ·
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1 voteDonna shared this idea ·
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3 votesDonna shared this idea ·
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14 votes
An error occurred while saving the comment -
181 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedHi everyone, this is planned. It is coming with new call service features in Summer 2024!
An error occurred while saving the comment Donna commentedWe have users that are working at their desk using the RC app/Teams and mobile app installed on their phones. It is quite distracting when they have an incoming call and their RC app and mobile app rings at the same time. We would like a feature that you can turn on just ring RC app or Mobile app or Ring together. They do not want the order because sometimes, they will step away from their phone and would like to quickly switch ring mobile app as their primary softphone.
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25 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Learn more here!
We would like an option after the caller goes to voicemail to select a key number like 0 to go back to an extension or group. Sometimes callers do not want to leave a voice and be transfered back to the someone else that can help them.