Settings and activity

44 results found

1. RingCentral App Update Roll Out Options

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Erick Falcotelo supported this idea  ·  Aug 8, 2024

2. To have an option to Play an Announcement if calls are not answered on Limited Extensions

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   John Erick Falcotelo supported this idea  ·  Jul 17, 2024

3. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Erick Falcotelo supported this idea  ·  Jul 15, 2024

4. retrieve the settings if the user was deleted accidentally.

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   John Erick Falcotelo shared this idea  ·  Jul 1, 2024

5. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

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   John Erick Falcotelo supported this idea  ·  May 30, 2024

6. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

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   John Erick Falcotelo shared this idea  ·  May 29, 2024

7. Automatic Name Retention for Numbers Converted to Contact Center

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   0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick Falcotelo supported this idea  ·  May 27, 2024

8. outbound dialer

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   0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John Erick Falcotelo shared this idea  ·  May 23, 2024

9. option to disable the notification prompt in RingCentral Phone app

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   1 comment  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   John Erick Falcotelo commented  ·  May 7, 2024  ·  Edit…  ·  Delete…

   Current version - 24.1.3.46833

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   John Erick Falcotelo shared this idea  ·  May 7, 2024

10. RingCentral engage voice analytics

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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    John Erick Falcotelo shared this idea  ·  May 3, 2024

11. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    John Erick Falcotelo supported this idea  ·  May 2, 2024

12. Analytics

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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    John Erick Falcotelo shared this idea  ·  May 1, 2024

13. Pre-recorded Paging Announcement

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick Falcotelo supported this idea  ·  Apr 30, 2024

14. Turn off voicemail feature when making changes on the acccount.

    3 votes

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    John Erick Falcotelo supported this idea  ·  Apr 26, 2024

15. Ability for the Super Admin to Disable voicemail account wide and user level

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick Falcotelo supported this idea  ·  Apr 25, 2024

16. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

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    John Erick Falcotelo shared this idea  ·  Apr 23, 2024

17. Fax report

    10 votes

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    John Erick Falcotelo shared this idea  ·  Apr 8, 2024

18. Call Queue Custom Rule Templates

    12 votes

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    1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    John Erick Falcotelo supported this idea  ·  Apr 4, 2024

19. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    John Erick Falcotelo supported this idea  ·  Mar 14, 2024

20. Change number in Call handling settings

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick Falcotelo shared this idea  ·  Mar 11, 2024