Settings and activity

46 results found

1. Description: We would like to request a feature enhancement that, when dialing the main number, the system will display the calling user's e

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Nov 12, 2024

2. ringcx reporting

   3 votes

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   Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Oct 10, 2024

3. RingCentral App Update Roll Out Options

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Aug 8, 2024

4. To have an option to Play an Announcement if calls are not answered on Limited Extensions

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jul 17, 2024

5. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

   36 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jul 15, 2024

6. retrieve the settings if the user was deleted accidentally.

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jul 1, 2024

7. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

   7 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  May 30, 2024

8. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

   4 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  May 29, 2024

9. Automatic Name Retention for Numbers Converted to Contact Center

   6 votes

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   0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  May 27, 2024

10. outbound dialer

    2 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  May 23, 2024

11. option to disable the notification prompt in RingCentral Phone app

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    1 comment  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    John Erick commented  ·  May 7, 2024  ·  Edit…  ·  Delete…

    Current version - 24.1.3.46833

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    John Erick shared this idea  ·  May 7, 2024

12. RingCentral engage voice analytics

    1 vote

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    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  May 3, 2024

13. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  May 2, 2024

14. Analytics

    2 votes

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    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  May 1, 2024

15. pre-recorded messages played on the paging system

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 30, 2024

16. Turn off voicemail feature when making changes on the acccount.

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 26, 2024

17. Ability for the Super Admin to Disable voicemail account wide and user level

    11 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 25, 2024

18. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Apr 23, 2024

19. Fax report

    15 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Apr 8, 2024

20. Call Queue Custom Rule Templates

    13 votes

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    1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 4, 2024