← RingCentral Ideas

Settings and activity

67 results found

  1. RingCX -- Ability to default "Stay On Call" either on or off

    24 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick supported this idea  · 

  2. Description: We would like to request a feature enhancement that, when dialing the main number, the system will display the calling user's e

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    John Erick shared this idea  · 

  3. ringcx reporting

    5 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  4. RingCentral App Update Roll Out Options

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  5. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John Erick supported this idea  · 

  6. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    82 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  7. retrieve the settings if the user was deleted accidentally.

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John Erick shared this idea  · 

  8. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    8 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Erick supported this idea  · 

  9. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

    4 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John Erick shared this idea  · 

  10. Automatic Name Retention for Numbers Converted to Contact Center

    7 votes
    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    John Erick supported this idea  · 

  11. outbound dialer

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  12. option to disable the notification prompt in RingCentral Phone app

    2 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    John Erick commented  · 

    Current version - 24.1.3.46833

    John Erick shared this idea  · 

  13. RingCentral engage voice analytics

    1 vote
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  14. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    John Erick supported this idea  · 

  15. Analytics

    2 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  16. pre-recorded messages played on the paging system

    20 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  17. Turn off voicemail feature when making changes on the acccount.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  18. Ability for the Super Admin to Disable voicemail account wide and user level

    13 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Erick supported this idea  · 

  19. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John Erick shared this idea  · 

  20. Fax report

    22 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    John Erick shared this idea  · 
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