Settings and activity

84 results found

1. Call handling

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Mar 11, 2024

2. Aside for receiving text and email. We can add a phone call to receive the 6 digit code.

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  May 24, 2023

3. Super admin should have an option to control the data archive settings for chats, messages, faxes, etc.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jun 2, 2023

4. Select multiple pages in Call logs.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Aug 3, 2023

5. Automate Softphone Upgrade/Install

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Aug 9, 2023

6. Disabling short ext number for IVR Menus.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Sep 20, 2023

7. Add new user to RingCentral App Teams. (OtherGroup)

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Oct 4, 2023

8. Report to show RC Desktop Client Usage aka Logins (Analytics)

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Nov 6, 2023

9. Paging device Simultaneous Ringing

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Nov 28, 2023

10. Wants to have an option to share the video recording to an email distro or group.

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Dec 20, 2023

11. The customer requested a report in the Contact Center to identify if calls were cleared from a stuck queue.

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Jan 11, 2024

12. Increase After call wrap-up time

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Activity Logs capture - RingCentral Desktop/Mobile App

    15 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. The ability to disable ECM (Error correction mode)

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Forward a voicemail to a call queue voicemail

    54 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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16. Request for dead air/long pauses reporting feature in Ring Central

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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17. RingCentral App Status - Ability to sync the RC App status in User Hours.

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Ability to restrict On-Demand call recording in MVP

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Auto detect calling number

    15 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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20. Configuring Dial-By-Name Directory Extensions at the Site Level

    65 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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