Ability to restrict On-Demand call recording in MVP
Hello,The On-Demand call recording is a great capability however it lacks the ability to restrict access to who has it. In it's current state it's an 'all' or 'noone' method. Having the ability to give this to call users would limit risk to companies on who they allow to record calls.
Chris
shared this idea
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Tom
commented
we need to have this ability so we can granularly add call recording based on users rather that all on or all off. We need this for regulatory purposes
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James
commented
As of now, On-Demand is available at the site level auto-receptionist to be toggled on for all associated users, but it is not an option in the user settings template. Automatic call recording is however.
We would love to see both recording features as applicable by auto-receptionist & user template, not just automatic.