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22 results found

  1. Send Webinar poll based on attendant Role

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Admin →
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    Solenne shared this idea  · 

  2. Native Active Directory Provisioning with Role Based Access

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Solenne shared this idea  · 

  3. Outbound Calls in MS Dynamics 365

    3 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Solenne commented  · 

    Bytes Software (one of our partners) has signed for a POC with us. They wish for all users to have MS Teams Direct Routing as an interface, however, most of their users are MS Dynamics users and would require the RC App to do a click-to-dial out of MS Dynamics. The team requires the ability to do a click-to-dial directly from MS teams (or Dynamics) without the use of the RC App

  4. Webinar participant limit to >1000

    4 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Solenne shared this idea  · 

  5. Assign CCP to multiple Cost Centers

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Solenne shared this idea  · 

  6. Role-Based Permission to Create Tasks, Notes, Contacts, Teams and Events

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Solenne shared this idea  · 

  7. Display Magazines or Videos on RCV waiting Room

    6 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Solenne shared this idea  · 

  8. Extend 'Mute All' and 'Remove Users' to all participants on RCV

    8 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Solenne shared this idea  · 

  9. Only Admins can add 3rd Party Apps

    9 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Solenne shared this idea  · 

  10. Block File sharing

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Solenne shared this idea  · 

  11. Support for RCV on Edge and Firefox

    14 votes

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    Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Solenne shared this idea  · 

  12. Role Based Access Controls for Admin Permissions

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Zendesk Integration to show IVR/dialed number info

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  14. Abandoned Reports that Monitor Abandoned reconnect success

    2 votes

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    Planned  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  15. Customer Journey Cradle-to-Grave Report

    15 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  16. Separate call recording announcements for internal and external calls

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. RCV Remote Desktop Control

    6 votes

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    Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  19. Call Log - Enhancements

    47 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  20. Streaming RCV to Social Media

    16 votes

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    Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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