Settings and activity
54 results found
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6 votes
Mark Royette
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3 votesMark Royette
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4 votesMark Royette
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2 votesMark Royette
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7 votes
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17 votes
An error occurred while saving the comment Mark Royette
commented
To be able to print or download multiple faxes at the same time.
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2 votes
An error occurred while saving the comment Mark Royette
commented
Currently, if An Admin/User monitors an agent, another Admin/User won't be able to monitor the same agent using their extension. It would be best if it allows multiple Admin/user to monitor an agent at the same time.
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7 votesMark Royette
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2 votesMark Royette
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13 votesMark Royette
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136 votes
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114 votes
Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.
In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.
Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US
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342 votes
An error occurred while saving the comment Mark Royette
commented
To have the option to Customize the cover page inside the application every time they send a fax instead of downloading and editing through a document file and then uploading it.
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35 votes
An error occurred while saving the comment Mark Royette
commented
SMS Feature Availability for AU Accounts
To have the option to assign a direct or specific extension on the intercom sofkey on desk phones instead of just the general intercom where it will ask to enter the extension to intercom with.