Settings and activity

148 results found

1. The ability to turn on / turn off "Lateral extension dialing" within IVRs

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 28, 2024

2. More detailed and accurate performance reports

   11 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 27, 2024

3. Call Transfer

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 27, 2024

4. Give administrators the ability to report on text messaging (number sent/received, and even view the text)

   31 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 25, 2024

5. Delete bulk messages/Conversation in Unified App

   155 votes

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   Future Consideration  ·  60 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 25, 2024

6. Separate Outbound Calling Announcement

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 25, 2024

7. Detailed report of abandoned calls in a call queue in analytics

   37 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 24, 2024

8. Add external contacts to desk phones using Desktop App HUD

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 24, 2024

9. Receive a notification alert when a certain number or number series becomes available

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jun 21, 2024

10. SMS Outbound Caller ID Change

    86 votes

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    10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 20, 2024

11. MMS/SMS Policy improve

    6 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 18, 2024

12. Email to Ringcentral converted to SMS

    37 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 17, 2024

13. Allow SMS Outbound Caller ID Change

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 13, 2024

14. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 11, 2024

15. Send SMS to shortcodes

    16 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 11, 2024

16. show call logs on call presence

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 11, 2024

17. Have app save my choice for input and output. If the headset is not recognized, them go to the default setting.

    5 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 10, 2024

18. SMS/Text to Email Feature

    16 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 10, 2024

19. Caller ID for every extension

    90 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 7, 2024

20. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    163 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 7, 2024