Settings and activity

13 results found

1. Calls in queue during after Hours

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Dec 17, 2024

2. Show Original Callers Number in Caller ID when Transferring calls to External numbers

   79 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Nov 27, 2024

3. Customize Key Presses in IVR

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Nov 8, 2024

4. Be able to modify permissions when creating Custom Role

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   6 votes

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   0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Sep 27, 2024

5. Allow monitoring on emergency 999/112 calls

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Sep 23, 2024

6. Carrier minutes for incoming calls

   2 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Sep 16, 2024

7. Substitute Caller ID for SMS

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Sep 12, 2024

8. Option on the mobile app to set the default text ID

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Aug 8, 2024

9. Voice response system

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Siena supported this idea  ·  Jul 31, 2024

10. An analytics report for specific user extension total handling time right after receiving the phone call and placing the call on hold

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Siena supported this idea  ·  Jun 20, 2024

11. Differentiating Ring Tone for Incoming Calls

    118 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Siena supported this idea  ·  Apr 12, 2024

12. New Fax Message To (Extension Name)

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Siena shared this idea  ·  Dec 12, 2023

13. IVR Menu Incoming Call Queue

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Siena shared this idea  ·  Oct 31, 2023