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IVR Menu Incoming Call Queue

On IVR Menu, customer wants to identify which key option the caller press on key presses

4 votes

Siena shared this idea · Oct 31, 2023 · Report… · Admin →

Under Review · May 8, 2024

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Rachel Bive commented · December 5, 2023 8:07 AM · Report

Customer wants to hear a call announcement that call is coming from this key press option from IVR.

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