Settings and activity

12 results found

1. Ability to select which participants to see in a RCV Meeting

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jeremiah shared this idea  ·  Dec 16, 2020

2. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

   24 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Jeremiah commented  ·  Mar 4, 2022  ·  Edit…  ·  Delete…

   We should remove the phone tab, leaving just text and fax tabs. Calls initiated from the text tab require a single click and use DR. The phone tab creates confusion for DR users. Since Microsoft Teams offers a complete call history and handles voice messages, this tab doesn't add values. A mock-up is attached.

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3. Add senders number to incoming faxes

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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4. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

   27 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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5. Calendly integration with RCV for RCO, ACO, Unify, Atos, all brands

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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6. Embed agent into RingEX

   45 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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7. Ability to remove/hide users from the directory/contact list

   62 votes

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   Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Reduce the Desktop Real Estate Required for the RC App

   35 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Enable/Disable OnDemand Call Recording by user (not system wide)

   66 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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12. WebRTC for SalesForce

    41 votes

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    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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