← RingCentral Ideas

Settings and activity

72 results found

  1. Show Original Callers Number in Caller ID when Transferring calls

    28 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. Caller ID on Internal Transfers

    15 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. On the transfer call, it should show the caller number NOT the extension that transferred the call

    49 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Caller ID Information Pass Through with call Transfer, Internal and External

    55 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. show external caller's name/number when transferring call to another user, rather than person who transfers the call

    30 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. caller id of the caller for transferred calls

    52 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Call goes from one queue to another, and on the second queue it would show the original queue in the caller id field

    21 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  8. Limit RCV recordings to certain individuals.

    5 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  9. Be able to allow/restrict video recordings for RingCentral Video to certain users

    10 votes
    Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Assign co-host in RingCentral Video

    76 votes
    Future Consideration  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  11. Please add a hand raise feature in RingCentral video

    16 votes
    Implemented  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  12. Allow Locking of Individual Extension Fields/Settings

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Provide admins with the ability to disable self registration for a specific domain at ringcentral/signup.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Add the ability to pin a banner image and message on the top of a Glip team.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. RingCentral Classic Install / Uninstall

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Allow option to record inbound calls but not internal calls (extension to extension)

    61 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  17. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  18. Allow admins to change user profile information (including pictures)

    124 votes
    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Enable a true DND presence sync

    167 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

  20. Enable ability to add call queues to templates for new users

    21 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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