Settings and activity

72 results found

1. Show Original Callers Number in Caller ID when Transferring calls

   32 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Caller ID on Internal Transfers

   15 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. On the transfer call, it should show the caller number NOT the extension that transferred the call

   49 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Caller ID Information Pass Through with call Transfer, Internal and External

   57 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. show external caller's name/number when transferring call to another user, rather than person who transfers the call

   30 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. caller id of the caller for transferred calls

   62 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Call goes from one queue to another, and on the second queue it would show the original queue in the caller id field

   21 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Limit RCV recordings to certain individuals.

   5 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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9. Be able to allow/restrict video recordings for RingCentral Video to certain users

   10 votes

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   Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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10. Assign co-host in RingCentral Video

    90 votes

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    Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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11. Please add a hand raise feature in RingCentral video

    16 votes

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    Implemented  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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12. Allow Locking of Individual Extension Fields/Settings

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Provide admins with the ability to disable self registration for a specific domain at ringcentral/signup.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Add the ability to pin a banner image and message on the top of a Glip team.

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. RingCentral Classic Install / Uninstall

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Allow option to record inbound calls but not internal calls (extension to extension)

    77 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Account-Wide Holiday Settings and/or Holiday Templates

    253 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

18. Allow admins to change user profile information (including pictures)

    150 votes

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    Under Review  ·  31 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Enable a true DND presence sync

    178 votes

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    21 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

20. Enable ability to add call queues to templates for new users

    35 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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