Settings and activity
72 results found
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32 votes
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15 votes
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49 votes
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57 votes
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31 votes
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63 votes
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21 votes
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5 votes
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10 votes
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90 votes
Thanks for the continued feedback on this one.
To clarify how RingCentral Video works today: if the meeting host hasn't joined, the first participant from your account to join is automatically given host/moderator controls — so a scheduled or recurring meeting can start and run even when the original host is out.
We also hear the specific request here: the ability to designate a named co-host or alternate host when scheduling, so a chosen colleague reliably holds those controls regardless of join order — and so dependent actions like automatic recording or breakout room management work as expected. That capability isn't available in RCV today.
This remains on our backlog. It isn't on the near-term roadmap yet, but the interest here is heard and we'll update this thread as our plans develop.
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20 votes
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16 votes
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4 votes
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8 votes
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8 votes
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77 votes
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255 votes
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
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152 votes
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179 votes
Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!
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35 votes