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← RingCentral Ideas

Settings and activity

33 results found

  1. Analytics report for IVR key presses

    75 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Steve supported this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    671 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Steve supported this idea  · 

  3. Call queue groups should also be visible on the HUD

    81 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  4. Power Automate Integration

    43 votes

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    Under Review  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  5. Admin import of contacts for users or whole company.

    56 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Contacts Syncing on the Glip App

    77 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Company-Wide Contact List

    89 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Create a default group of contacts for all users that admins can manage

    39 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Enable syncing of contact/address book across all users

    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  10. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    58 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Shared Contact List with all users

    81 votes

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    14 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Access to a centralized Company Directory

    37 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Contacts- ALL

    53 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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